LM(meno) Privacy Policy

Effective Date: July 2026

Lillianfield Labs LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.lmmeno.com, purchase our products, or otherwise interact with us (collectively, the "Site").

1. Information We Collect

Information you provide to us:

• Contact and account details (name, email, phone, shipping and billing address)
• Order and transaction information
• Communications you send us (support requests, reviews, survey responses)
• Marketing preferences

Payment information: Payments are processed by our third-party payment processor(s). We do not store full payment card numbers on our systems.

Information collected automatically: When you use the Site, we and our service providers may collect device identifiers, IP address, browser type, pages viewed, referring URLs, and similar usage data through cookies and comparable technologies.

Information from third parties: We may receive information from platforms you engage us through, such as social media, advertising partners, and analytics providers.

2. How We Use Your Information

We use personal information to:

• Process, fulfill, and deliver orders and provide customer support;
• Create and manage your account;
• Send transactional communications (order confirmations, shipping updates);
• Send marketing communications where permitted, from which you may opt out;
• Personalize and improve the Site and our products;
• Detect and prevent fraud and secure our systems; and
• Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze traffic, and support marketing. You can manage cookies through your browser settings and, where offered, through our cookie preference tool.

4. How We Share Your Information

We do not sell your personal information for financial gain. We may share information with:

• Service providers who perform functions on our behalf (payment processing, shipping and logistics, email and marketing platforms, analytics, customer support, hosting);
• Advertising and analytics partners, which may involve "sharing" for targeted advertising as defined under certain state laws (see Section 8);
• Legal and safety recipients, when required by law or to protect our rights, users, or others; and
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described here, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in any message or by contacting us at hello@lmmeno.com. Opting out of marketing does not affect transactional messages related to your orders.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

U.S. state privacy rights (including California, and other states with comprehensive privacy laws): You may have the right to know, access, correct, delete, and receive a portable copy of your personal information, and to opt out of the "sale" or "sharing" of personal information and of targeted advertising. To opt out, please contact us. We will not discriminate against you for exercising these rights.

EU/UK (GDPR) rights: You may have the right to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent. You may also lodge a complaint with your supervisory authority.

To exercise any right, contact us at hello@lmmeno.com. We will verify your request as required by law and may ask for information to confirm your identity. You may use an authorized agent where permitted.

9. Children's Privacy

The Site is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will take appropriate action.

10. International Data Transfers

We are based in the United States of America, and your information may be processed in countries other than where you reside. Where required, we implement appropriate safeguards for cross-border transfers.

11. Third-Party Links

The Site may link to third-party websites and services that we do not control. This Policy does not apply to their practices, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date reflects the most recent version. Material changes will be communicated as required by law.

13. Contact Us

For questions or to exercise your rights, contact:
Lillianfield Labs LLC | hello@lmmeno.com